Client Agreement

AGREEMENT WITH THE CLIENT

Content

Risk disclosure

Agreement with the Client

Order Execution Policy

Policy regarding the Client's funds and assets

Terms and interpretation

 

 

 

1. RISK DISCLOSURE

1. Risks associated with leverage

When margin trading is carried out, minor price changes can lead to significant gains or losses. If the market moves against the Client, he may lose all invested funds. The Client is fully responsible for the allocation of his financial resources and the chosen trading strategy, taking into account all the risks associated with leverage.

2. Technical risks

The Client assumes the risks of financial losses arising from failures in information, communication, electronic and other systems. Financial losses may also be caused by hardware and software malfunction or poor communication quality on the part of the Client. The Client is solely responsible for losses incurred as a result of non-compliance with the instructions for using trading terminals.

3. Risks associated with communication

The Client accepts the risks associated with unauthorized access to information sent in unencrypted form (via e-mail or messenger). The Client is also responsible for financial losses caused by delay or non-receipt of a message from the Company, and for the security of confidential information received from the Company.

4. Force majeure

The Company is not responsible for the actions of third parties that may affect cooperation with the Client, and for the Client's losses caused by force majeure (military operations, terrorist acts, natural disasters, suspension of trading in financial markets, instability, legislative changes, etc.).

 

 

2. AGREEMENT WITH THE CLIENT

1. General provisions

1.1. This Agreement (hereinafter referred to as the "Agreement") is concluded between 4p CAPITAL LIMITED. (hereinafter referred to as the "Company") and an individual or legal entity (hereinafter referred to as the "Client"). The company is registered in Santa Lucia. Registration number 2024-00419.

1.2. This Agreement regulates the obligations of the Parties in the process of arbitration conversion transactions with contracts for financial instruments.

1.3. The Company provides the following services:

opening a trading account;

Personal Account service;

organization of transactions with financial instruments;

information and consulting services.

1.4. The Client does not have the right to demand trading recommendations or other information from the Company that motivates the conclusion of transactions.

1.5. The Client has the right to register only one "Personal Account".

1.6. The Client has the right to open no more than 50 trading accounts. At the same time, the Company reserves the right to limit the opening of new accounts.

1.7. The Company has the right to restrict access to the "Personal Account" in case of violation by the Client of clauses 1.5 and/or 1.6 of this Agreement.

1.8. The information posted on the Company's website does not constitute an investment recommendation. The Company is not responsible for any losses resulting from the use of this information.

1.9. The terms of the Agreement are considered accepted by the Client after the Company receives the prepayment from the Client.

1.10. The terms used in the Agreement are specified in the last section "Terms and Interpretation".

1.11. The promotions and services described on the website have their own terms and conditions, which are an official addendum to the Agreement.

1.12. The Company has the right to pay remuneration to the Client and/or third parties in accordance with the Partnership Agreement.

1.13. The Company has the right, at its discretion, to cancel previously provided bonus funds in case of abuse.

1.14. The official language of all Company documents is Russian. Translations are provided for reference purposes only.

2. Deposit and Withdrawal Policy

2.1. Replenishment of the trading account is possible only in the account currency. Withdrawals are only available for verified customers.

2.2 The Client has the right to withdraw from the trading account the amount that is within the limits specified when submitting the withdrawal request.

2.3. Deposit and withdrawal operations are carried out on working days from 9:00 to 18:00 GMT +3.

2.4. If, for technical or other reasons, the Company has transferred to the Client an amount exceeding the amount specified in the withdrawal request, the Client undertakes to return the over-credited funds.

2.5. The Company has the right to refuse to conduct transactions in case of misuse of funds, especially when using them for cash conversion.

2.6. When withdrawing funds from a trading account, the Client pays a transfer fee.

2.7. In order to carry out trading operations, the Client must unconditionally accept the Order Execution Policy.

2.8. If the amount of the Client's debt to the Company exceeds the amount of funds in his account, he is obliged to repay the debt within two working days.

2.9. If the Client's account balance is negative, the Company has the right to cover this balance with funds from other Client accounts.

2.10. Corporate actions. Any corporate actions taken by an issuer whose securities are linked to financial instruments traded through the Company's platform, including, but not limited to, for example:

stock splits;

reverse stock splitting;

rights issues;

mergers and acquisitions of dividends.

If the Client has a long position on the instrument at the time of the ex-dividend date, the amount equivalent to the paid dividend will be credited to the Client's account. If the Client has a short position, the amount equivalent to the paid dividend will be debited from his account.

The Company is not responsible for the timely tracking by the Client of ex-dividend dates for stocks and CFDs on which he trades. This information is publicly available on thematic websites.

In the event of any corporate event related to the instrument, with the exception of cash dividends, the Company reserves the right to close all open positions on this instrument at the latest market price.

If the Client holds a short position on the ex-dividend date and does not have sufficient available funds in the account to cover the adjustment of the cash reserve, the Company reserves the right to close the Client's positions. In this case, the adjustment of the reserve will be debited from the balance of the Client's trading account.

The Client acknowledges that the Company is not obliged to notify the Client if there are not enough available funds in the trading account to cover the adjustment of the dividend reserve for a short position.

The Company may, at its discretion, claim or refund tax credits on dividends. Because Client Instruments are held in one or more pooled accounts, they may receive dividends or tax-deductible payments that have been withheld at rates less favorable than those that would apply if the instruments were held in their personal account.

2.11. Over-the-counter instruments. Some of the instruments available for trading may be over-the-counter (OTC) in nature and not traded on regulated markets. The Client acknowledges that the market price of such instruments may differ from the quotes of other brokers or the prices of the same underlying asset traded on a regulated market.

2.12. Restrictions on sales. Certain instruments may be temporarily or permanently unavailable for opening positions for sale.

2.13. Closing positions and Expiration rules

Closing positions: The Company will close positions on instruments with an expiration date at the time of the opening of the session of the American stock market on the expiration date of the contract specified in the document "Contract Specifications". The closing will be carried out at current market prices.

Cancellation of orders: Pending orders for expiring instruments will also be canceled at the time of closing.

Trade restrictions:

Opening new positions: Opening new positions on these instruments is prohibited both on the expiration date and on the trading day immediately preceding the expiration date specified in the "Contract Specifications".

Customer Responsibility: Customers are fully responsible for timely tracking of expiration dates for these instruments. Information on each ticker is available on the website of the exchange where the instrument is traded, as well as in the "Contract Specifications" section on the Company's website.

3. Obligations and responsibilities of the Parties

3.1. The Company is not responsible for unauthorized use of passwords to access its services. If unauthorized access to the Client's Personal Account is suspected, the latter is obliged to immediately notify the Company in any available way. After receiving such notification, the Company blocks the Client's Personal Account until the circumstances are clarified.

3.2. The Client is fully responsible for the transactions carried out on his trading account.

3.3. The Client is obliged to avoid transactions that violate the laws, legislation, rules and regulations applicable to him.

3.4. The Company has the right to require the identification of the Client (complete verification) with the provision of documents confirming the identity of the Client and the payment details used for depositing and withdrawing funds.

3.5. In case of a change in the Client's registration data (surname, first name, patronymic, address, phone number) after opening an account, the Client is obliged to inform the Company and request a change in the data.

3.6. The Client undertakes to deposit only funds of legal origin to his trading account. If the Company receives a request for a refund, a complaint about fraud or information about the dubious origin of funds, the Client's Personal Account and trading account may be blocked until the circumstances are clarified. Positions on the trading account may be closed by the Company without prior notice to the Client.

3.7. The Client agrees that the Company may transfer the Client's data and documents to representatives of law enforcement agencies or financial institutions/other counterparties upon their official request in order to comply with legislation on the prevention of money laundering of illegal origin.

3.8. The Company has the right to block the Client's account and funds on it if the Client violates Article 4.6 of this Agreement or if an official request has been received from law enforcement agencies to verify the legality of the Client's trading operations. The Company has the right to block the Client's Personal Account and trading account until the circumstances are clarified, as well as close all positions on the Client's account without prior notice.

3.9. In case of violation by the Client of Articles 4.3 and/or 4.6 of this Agreement, the Company has the right to cancel transactions performed by the Client and/or request additional documents to clarify the situation.

3.10. The Company has the right to consider transactions on the trading server as non-market if there are objective reasons for this.

3.11. The Client undertakes not to use trading strategies aimed at making a profit due to vulnerabilities in quotations, software or hardware.

3.12. All information provided on the Company's website is intended for illustration purposes only. The Company is not responsible for the actions or omissions of the Client caused by this information.

3.13. The Company has the right to amend this Agreement. The changes will take effect five business days after notification on the Company's website or by e-mail. The Company also has the right to change the values of spreads, swaps (financial fees), Swap-Free commissions and dividends specified in the contract specifications without prior notice to the Client.

3.14. The Client has the right to terminate this Agreement by notifying the Company about it in writing.

3.15. The Company has the right to terminate this Agreement immediately by notifying the Client in writing.

3.16. Cancellation of this Agreement does not release the Company and the Client from liability for obligations arising prior to notification of termination.

3.17. The Company is not a tax agent and is not obliged to declare the Client's income. The Client is fully responsible for paying taxes and declaring income in his jurisdiction.

3.18. The Company provides only those services that are listed on its website. If the Client receives an offer of services not listed on the above-mentioned website, he must immediately notify the Company in writing, providing all available details and information about the persons who made the offer. The Company is not responsible for the results of the activities of third parties and the consequences of these activities (illegal portfolio management, investment advice, etc.).

3.19. The Company and its affiliates are not focused on customers from the EU/EEA/They do not operate in the United Kingdom and do not operate in Australia, Brazil, Canada, Indonesia, Iran, Japan, Turkey, the United States and other limited countries.

3.20. Important information for EU/EEA citizens/residents: EU citizens can receive investment services from third-country companies on their own initiative. At the same time, they should familiarize themselves with the risks and restrictions associated with trading through third-country companies. If there is an incomplete understanding of the risks, the Client should seek independent advice.

4. Consideration of claims

4.1. The rules for filing and reviewing claims are defined in section 14 of the Client Agreement.

4.2. The period for consideration of the Client's request is five working days, but may be extended in some cases.

4.3. If the claim cannot be resolved in accordance with this Agreement, the Company has the right to make a decision based on its business practices.

4.4. The Client agrees that the Company's activities are subject only to regulation by the regulator in Santa Lucia and do not fall under the jurisdiction of the supervisory authorities of the EU/EEA and other countries, local regulators, Central Banks and other similar organizations. In case of disputes between the Client and the Company, the Financial Services Commission (FSC) acts as the sole body regulating the Company's activities.

4.5. The Company does not provide gambling, sports betting, spread betting, lotteries. The Company is not obliged to evaluate the gambling experience of customers and is not obliged to provide services or support in matters of responsible gambling. If the Client has signs of gambling addiction leading to financial losses or increased risks, the Client must refrain from opening an account and leave the Company's website.

3. ORDER EXECUTION POLICY

1. General provisions

1.1. Order execution time: orders are executed only during the trading session for the specified instrument. The schedule of trading sessions is available in the Contracts section on the Company's website.

1.2. The Client's rights to place orders: Clients have the right to open positions, close positions, place pending orders, as well as modify or delete pending orders. Orders of the "Close with a counter order" type are not supported.

1.3. Order submission method: Orders for opening and closing positions, placing and changing pending orders must be submitted through the client terminal.

1.4. Order processing time: the processing time of the client's orders is not a fixed parameter, as it depends on market conditions and the speed of execution of orders by the Company's partners.

1.5. Spread: The spread specified in the contract specifications is not fixed and depends on market conditions.

1.6. Transaction price: purchase transactions are carried out at the Ask price, sale transactions are carried out at the Bid price.

1.7. Long and Short positions: Long positions are opened at the Ask price and closed at the Bid price. Short positions are opened at the Bid price and closed at the Ask price.

1.8. Order execution mode: The client's order execution mode for each account type is indicated in the account type comparison table on the Company's website.

1.9. Margin requirements: when opening a position, the client must deposit a margin, the value of which depends on the leverage available to the client or the trading instrument on which the position is opened.

1.10. Margin for blocked positions: if there are blocked positions on the client's trading account, the client must have sufficient margin for hedging, the amount of which is set in the specification of instruments in the client terminal.

1.11. Restrictions before the closing of the trading session: in the last hour before the closing of the trading session, the Company has the right to refuse to execute the client's orders for instruments that are not allowed to trade on weekends or holidays, if the total volume of all open positions in the account currency is 100 times higher than the client's own funds in the account.

1.12. Changing the leverage before the weekend: in the last hour before the weekend or holidays, the Company has the right to reduce the leverage to 1:1000 for accounts with a leverage above 1:1000. The Client is responsible for having sufficient margin at the time of the decrease in leverage. The initial leverage will be restored within a few hours after the reduction.

1.13. Changing the leverage for large positions: the company has the right to change the leverage of the trading account if the nominal value of open positions on this account exceeds $100,000,000.

1.14. Postponement of positions: all positions opened in the interval from 23:59:30 to 23:59:59 server time must be rescheduled for the next day.

1.15. Swap when transferring positions: when transferring open positions to the next day, a swap is accrued, which can be either positive or negative. The swap value for each instrument is specified in the contract specifications.

1.16. Accounts without swaps: if the client has a Swap-Free account, swaps are not credited or debited. In this case, the client is charged a commission for transferring positions to the next day. The full table of commissions is available in the section "Accounts without swaps" on the Company's website.

1.17. Limitation of trading instruments with low liquidity: In case of a significant decrease in liquidity, the Company has the right to prohibit trading in certain instruments or allow trading only in the "Close Only" mode.

1.18. Leverage restrictions on instruments: The Company may change the margin requirements for individual instruments by notifying the client in advance.

2. Opening/Closing positions

2.1. Opening a position: to open a position, the client must specify the instrument and the volume of the transaction. To close a position, you must specify the order number.

2.2. Checking the free margin: when receiving an order to open a position, the trading account is checked for the presence of free margin. If the initial and/or hedged margin for opening a position exceeds the free margin on the account, the client will receive a refusal with the comment "Insufficient funds".

2.3. Order processing queue: after receiving the client's order, the server puts it in the queue for processing, which is confirmed by the message "Order accepted" in the client terminal.

2.4. Execution of the order at the market price: in case of market execution, the order will be executed at the current price applicable at the time of execution of the order.

2.5. Order logging: all client's orders are logged in the server logs.

2.6.-2.7. Record of order execution: the opening of a position is considered completed after recording in the server logs, closing is also recorded in the logs.

2.8. Refusal to close when executing a Stop Loss or Take Profit: A request to close a position will be rejected if it is already in the process of executing a Stop Loss or Take Profit at the time of receipt.

2.9. Low margin restrictions: if the margin level is below 100% and the free margin is negative, only orders for closing or reducing positions, as well as locking orders, will be executed, since they make the free margin positive.